Frequently Asked Questions
All there is need to know...
Categories
Your Stay
What Time Is Check-In at Aspect Hotel Park West?
Your room is available for check-in from 3pm.
What time is check out at Aspect Hotel Park West?
Check-out time is before 11.00 am
Can I check in early at Aspect Hotel Park West?
We can provide an early check-in once you pre book in advance with the reservation agent.
Can I get a late check out at Aspect Hotel Park West?
You will have to contact reception to organise a late departure.
Is the Aspect Hotel Park West acessible?
Yes, we have a number of accessible rooms and all public areas are wheelchair accessible.
Is there parking available at Aspect Hotel Park West?
Yes, we have ample free parking. Our free on-site car park (supervised by our car park attendant from Monday to Thursday, 6 pm -6. am), has plenty of space as well as being centrally located to public transport into Dublin city and beyond.Â
Where is the best place to book a room at the Aspect Hotel Park West?
You'll always find the best deal on our official website.
Is Breakfast included at Aspect Hotel Park West?
Breakfast is available in the hotel but will depend on your package if it is included.
Is it possible to upgrade my room at Aspect Hotel Park West?
We can upgrade rooms subject to availability.
Can the Aspect Hotel Park West arrange for gifts or amenities to be place in the room?
We can arrange wine & chocolates to be placed in the room, this must be organised in advance by the customer.
What time are the rooms serviced at Aspect Hotel Park West?
Rooms are serviced at 3pm.Â
Is there somewhere I can store my luggage at Aspect Hotel Park West?
Unfortunately, we do not have a luggage room for storage.
Do you provide laundry service at Aspect Hotel Park West?
We do have a laundry service this is will be next day service only. Please ask at the front desk for more details.
What food and drink options are available at Aspect Hotel Park West?
We offer Breakfast, Lunch, Dinner and call & collect service. Last orders for food is at 9.15pm. We also do pizzas until 10.00pm, 7 days per week.
Are there opportunities to exercise at Aspect Hotel Park West?
Not in the hotel, however we can provide a map for running a circuit down by the canal which is ideal for running and just a 2 mins walk from the hotel.
Are there any 24-hour services at Aspect Hotel Park West?
No, there are not.Â
Do you provide international adapters at Aspect Hotel Park West?
Yes, you can purchase them at the front desk.Â
Do you provide a currency exchange at Aspect Hotel Park West?
We do not.Â
Can I book sightseeing tours directly with the at Aspect Hotel Park West ?
We do indeed have several options for sightseeing tours this can be organised by the front desk.
Where can I print my boarding pass at Aspect Hotel Park West?
We can provide this service at the front desk.Â
What should I do if my flight is delayed during my stay at Aspect Hotel Park West?
We can offer you a late departure subject to availability or facilitate an area for you to wait in the lobby.
General Information & House Rules
Is the Reception open 24/7?
Yes, it is.
Can I get a wake up call?
We do indeed offer this service.
What types of rooms are availble?
We have single, twin and triple rooms and accessible rooms at Aspect Hotel Park West.Â
Are pets permitted?
Unfortunately, they are not.Â
Is Wi-Fi available?
Yes it is.Â
Does Aspect Hotel Park West have lifts?
Yes we do.Â
What kind of internet do you provide?
We have high speed  Wi-Fi throughout the hotel lobby & all bedrooms. As soon as you enter the hotel you will be able to long in automatically, it does not require a password.
Does the hotel have air-conditioning?
The lobby, restaurant & meeting rooms areas are all air-conditioned.
Can I buy a gift voucher for Aspect Park West?
Yes, you can buy voucher from the PREM Group website.
What is your smoking policy?
Aspect Park West is a non-smoking hotel.
Can I rent a car at Aspect Hotel Park West?
Yes, you can rent a car. Rent a Go Car for just €8 per hour. Vehicles are parked at the Info Centre at the centre of Park West. For more information click here.
Where are the car park spaces located?
The car park is located at the back of the hotel.
Do you have toiletries in the rooms?
Yes, we provide shampoo and shower gel.Â
What room amenities are there?
Multi-channel TV, Wi-Fi, tea and coffee making facilities, hairdryer, in-room phone, ironing facilities, a secure safe are available in the rooms.
Do the bathrooms have showers or baths?
The rooms have showers only - no baths.Â
What do I do if I forgot something during my stay?
Please contact the hotel and ask to be put through to the lost property section.Â
Bookings
What you need to secure a booking
A valid credit card is required to secure your booking, we accept all major credit card and debit cards. Valid ID (passport or drivers licence only) is required.Â
What is the best way to make a reservation?
Best way to book is directly through our official website or over the phone for the best offers.
How much does it cost to stay at Aspect Hotel Park West?
Rates start from €65.00 euro depending on availability.
Does the room rate include breakfast?
You can purchase a room with breakfast or just room only, depending on your needs.
Do room rates include VAT?
Yes they do.
What is Aspect Hotel Park West card policy??
We take all credit cards - Visa, Visa-Electron, MasterCard & Amex.
Are there any direct booking fees?
No there are not.
What payment methods do you accept?
We accept cash, credit and debit cards. Please note when paying in cash a valid credit card is required to secure the booking.Â
Is the online booking procedure secure?
Yes the booking procedure at Aspect Hotel Park West is secure. Â
How can I make a group booking?
Please call the hotel directly on 01 6429100 and speak to a reservation agent.Â
What should I do if I haven't received a booking confirmation email?
If you booked directly with us please call the hotel and they will send your conformation.Â
How can I request an Invoice for my stay?
Please call or email the hotel and send a request for your invoice. Providing you booked in your name and not on behalf of anyone else we can issue you one. This is due to GDPR regulations.
Can I make a booking on behalf of someone else?
You can make a booking on behalf of someone else, however the payment must be done on arrival as we cannot do this transaction over the phone.
Are there any ages restrictions for booking a room?
You must be strictly over 18 in order to book and stay in the hotel. You must provide ID (Valid Passport or Driving License) on check in and a valid credit card must also be provided on arrival.
Is there a security deposit requirement?
Yes, a deposit per each night stay will be required. You will get this back on your departure, once rooms are inspected.Â
What do I do if I lose my reservation number?
Please call the hotel and provide your name. The reservation agent can give this to you over the phone.
Is my booking guaranteed if I book on a third party website?
Once you have an email from the third party booking site and you have provided a credit card with sufficient funds, your booking is guaranteed.
Cancellations & Amendments
How can I amend my booking?
If the booking was made directly through our website then we can amend the booking via the phone or email. If your booking was made via third party website you must contact them directly.
What is your cancellation policy at Aspect Hotel Park West?
24hour prior to arrival.
How can I cancel my booking?
You can call or email the hotel directly if the booking was made via our website. If the booking was made via a 3rd party website you must call them directly to cancel the booking and then they will get in touch with the hotel to cancel the booking on your behalf.
What does the no show policy entail?
Our cancellation policy is 24hours prior to arrival. If you do not cancel within this time frame the first night of your accommodation will be charged to the credit card provided to confirm the booking.
How do I receive a refund for a cancellation?
We do not offer refunds unless you have a valid reason for the cancellation or reason for cancelling. We could also offer an alternate future date to accommodate you.
Family
Are children welcome?
Children are welcome to the hotel and we offer free bedding for children under 12 when sharing with parents.
Do you have family rooms available?
We have a limited number of family rooms available in the hotel.
Is the hotel acessible?
We have a number of adapted rooms and all public areas are wheelchair accessible.
Do you offer any enhancement to the family rooms?
Yes, we do have an option of an interconnecting room of you have more than 2 kids. This would have to be requested prior to booking the rooms.
Do you have any special family stay offers?
We are currently running special offers for the summer months here in the Hotel. Please check our special offers page or contact the hotel directly.
Do you provide babysitting services?
No, we do not have this option here in the hotel.
Do you have a children's dinner menu?
Yes, we do.
What children’s facilities are available?
We do not have any facilities in the hotel for children, however the hotel reception can provide a list of local activities for the kids. Check out our blog for some ideas.
Do you provide baby-changing facilities?
Yes, we do have baby changing facility this is located on the ground floor in the accessible toilet.
Accessibility
Does ASPECT HOTEL PARK WEST have accessible rooms?
Yes, our accessible rooms are fitted with lower level beds, lower door handles, wider door frames and wider door frames.
Do you have accessible parking spaces?
Yes, we do.
Do you have have a step-free entrance?
Yes, we do.
Do you have automated main door opening?
Yes, we do.
Is the entrance wide enough for a wheelchair?
Yes, it is.Â
Are guide dogs/service dogs welcome?
Yes, they are.
Is there a wheelchair accessible bathroom near the foyer?
Yes, there is.Â
Do you have wet rooms /accessible showers?
Yes, we do.Â
Do you have a wheelchair accessible lift?
Yes, we do.Â
Dining
Do you have have a restaurant on site?
Yes, our restaurant is called Reubens.Â
Do you have a bar?
Yes, we do. Opening hours are 12pm - 11.30pm. Bottle service is availble after 11.30pm.
What is the policy on bookings of the bar?
We do not allow visitors from outside the hotel to use the bar, it is for hotel residents only.Â
Are children allowed in the bar?
Yes, but only until 8pm.Â
Do I need to make a dinner reservation?
We do encourage pre bookings, however you may also request a table in the restaurant with the manager on duty.
What time is breakfast served?
Midweek breakfast is from 7.00am – 9.30am and at the weekend it’s from 8.00am – 11.00am.
Do you provide breakfast in bed?
No, room service is not available in the hotel.
What dining options are available at ASPECT HOTEL PARK WEST?
We offer Breakfast, Lunch, Dinner and call & collect service. Last orders for food is at 9.15pm. We also do pizzas until 10.00pm, 7 days a week.
Do you cater for vegetarian, vegan and gluten free diets?
Yes, we cater for all diets here in the hotel, you just need to let the server know in the restaurant what your requirements are.
Can I charge my bar and restaurant bills to my room?
Yes, you can provided you provided a valid credit card on arrival for extras to be charged to your room.
can I book a private dining space for a special occasion at ASPECT HOTEL PARK WEST?
Please contact the hotel directly and the sales manager can help you with this inquiry.
Does ASPECT HOTEL PARK WEST cater for large groups?
Yes, we do cater for large groups all subject to availability and pre booking in advance always with the reservations department.
Meetings & Events
Are there meeting and conference room facilities available at ASPECT HOTEL PARK WEST?
Yes, we have 5 meeting rooms in the hotel. We can facilitate equipment hire, LCD projectors, flip-charts etc. Please contact the hotel directly for more information.
How many people can meeting rooms accommodate?
We can facilitate up to 50 guests depending on the room set up.
What equipment is provided?
All equipment is included in the rate i.e. Flip-chart, LCD projector & screen.
Are there food and beverage options available for meetings?
We provide catering options such as tea&coffee, pastries& scones, lunches & anything else that you may require. Catering must be pre-booked in advance.
How can I book a meeting, conference, or event space at ASPECT HOTEL PARK WEST?
Please contact the sales office and they will look after your inquiry directly.
Do you have corporate rates available?
Yes, we offer do. These are subject to room nights booked. Please contact the sales office We offer rates based on long term business opportunities as we have served apartments in the hotel to cater for the longer stay guests.
Do you host weddings and ceremonies?
No, we do not.Â
Location
What are the coordinates of ASPECT HOTEL PARK WEST?
53.332851, - 6.375250.
How do I get to ASPECT HOTEL PARK WEST by public transport?
Both the train & the bus is located directly outside the hotel and it takes 8 minutes by train to reach Huestion Station. See here for more options.
Are there any shopping areas nearby ?
We are located only 10 minutes from Liffey Valley shopping center which has over 80 shops, restaurants & bars. Read our blog for more shopping options.Â
What is there to see and do around ASPECT HOTEL PARK WEST?
We are located 8 minutes from the Phoenix Park where Dublin Zoo is located. See our local area page for more to explore.Â
Is the surrounding area safe?
The hotel is located in Parkwest Business District, so can be quiet at the weekends but is very safe. We are located only minutes from all major roadways including the N7 & M50.
Do you offer offer a chauffeur service?
Please enquire at the front desk should you require this service.
Do I need to pre-book parking at ASPECT HOTEL PARK WEST?
No, there is no requirement to pre book a space unless you have need to park a bus or truck.
Are there any alternative car parking options nearby to ASPECT HOTEL PARK WEST?
No, there are not.Â
What are some restaurants close to ASPECT HOTEL PARK WEST?
We have many restaurants in the area including the famous Anglers Rest in Lucan. Please ask at reception for more information.
Are there any historical sites close to ASPECT HOTEL PARK WEST?
Kilmainham Gaol Museum, Arthur Guinness grave-site in hazel hatch, Drimnagh Castle, Guinness Storehouse, National Museum of Ireland. Read our blog for more ideas.Â
Airport Accessibility
What is the nearest airport to ASPECT HOTEL PARK WEST?
Dublin Airport is 26km away from Aspect Hotel Park West.Â
Do you provide a shuttle service to/from Dublin Airport?
No, we do not. Please ask at reception for the best way to get to the airport.Â
What is the best way to drive from Dublin Airport?
Take the M50 Southbound and drive for 15min to junction 9 at the Redcow junction, we are located in Parkwest Business Park.Â
How do I use public transport to get from Dublin Aiport?
You can take the G1 bus into the City Centre or you can take the train to Grand Canal Dock or Heuston station and the LUAS to the City Centre. You can also walk 10minutes from the hotel to the Kylemore LUAS stop.
Data Protection
How will my details be used?
We adhere to all GDPR regulations in the hotel, all guest information guidelines are followed. See our policy.Â
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